Introduction
There have been two incidents, which inspired me to write, write them "if the expectations are clear." Some time ago I had this interaction with a CEO of one of the best known companies in Bangalore, in his words, "it is impossible to enter, clear responsibilities and the needs of an employee." The second incident was an email from one of my friend from Noida, said: "Sanjeev, I expected a lot from you, but not you." Well below expectationsimportant and it is equally important to communicate properly.
Where?
Before I expect nothing from others to start, I need what I expect from myself clear. Those who do not have expectations of themselves, have no right to expect nothing from others. So ask your self:
– What are your expectations of yourself?
– Where do you see over the next 5-7 years?
– How would you like to stay by your family, your friends, your memoriesSub-ordinates and your colleagues?
Expectations in the relationship
Imagine, if you do not know what is expected:
– Your parents
– Your child
– The Guru / Teacher / Faculty
– Students
– Your spouse
Your friends, family and people around you not to leave things? Do not think that everybody knows everything? If there are no expectations, there will be no challenge, no passion, no motivation, nothing. There, I saidthat "silence is a crime"
Expectations in professional / work
– How many times have you to evaluate your employees / colleagues?
– What are your expectations of your employees / colleagues?
– What are the parameters to measure their performance?
– Have not you?
– What are the consequences in case of failure?
– What are the advantages if you exceed the expected level?
If you should have no expectations of how one becomesable to evaluate your employees? Yes, you want to be partial, because they have no fixed standard. The role of the CEO is like a human resource manager to show a director, choreographer, a stage where there is a clear role for every character, every participant.
Setting expectations start the process. Managers need to sit down with each employee and clearly define what is expected of them. Management consultant, Kenneth Phillips, states that if expectations are clear to employeesnot in tune with the current needs of their work and priorities. Setting expectations is not only once and activities. Change jobs.
Priorities change. Resources change. Agencies to review and new expectations throughout the year. Expectations revolves around the following three areas:
1. Key Job Responsibilities
2. Performance factors and standards
3. Objectives
Why is an environment important? Quite simply, this process of foundationsImprove the motivational climate in their area of responsibility. If your employees know what is expected of them, allowing them to focus on results and to check themselves against the rules. Environments where expectations are not clear, or change from week to week, seldom create groups of high-performance work.
Three principles that guide expectations
The three guiding principles that expectations are clarity, relevance and simplicity.
1.Clarity
The expectations should focus on results rather than activities. In other words, you can get when you clearly identify the expected results, rather than the method to achieve them. Managers often make the mistake of trying to carry forward the process that an employee will not be used for the results of a clear and direct. The advantage of determining the results that focus on the manager, only on the target, including employees for the achievement of development will beresults.
Definition of the target often requires a reflection on the role of the manager, because only fall into the trap "activity". Developing a strategic plan for a department or division, which is more worthy and no results. In the case of assets, the development of a plan is the goal, not improved, but their market share.
2. Relevance
The principle of relevance helps define the "why" of the contract. If your employees have a complete pictureUnderstanding of the importance of the project, may include adjustments that are as unexpected factors in the process. You will be required is likely that we can see the result, because it's easy to see how it fits into the overall picture and how their efforts impact the company.
This understanding of rule by the dialogue between managers and subordinates, provides a thorough examination of the situation and take the feedback and discussion. This processbuilds good will with employees and lays the foundation for additional work.
3. Simplicity.
Simplicity creates a sense of grounding to the employees as they strive to accomplish the tasks. When managers work for the provision of direct and simple terms, employees are much easier to follow thanks to the will of the manager. To achieve these objectives, a manager can identify the central message in a way that includes the workers.
And now?
AfterSet expectations should be, managers receive a level of discipline and consistency that can be applied in all situations. The next steps include monitoring, feedback, and, finally, and the premium or consequences depending on the level of performance. The four-phase model can be applied in many situations, the managers participating in the achievement of objectives.
1. Monitoring
Monitoring and follow-up that the manager must determine the expectations. It can take manyForms, from a formal meeting of state examination in a casual conversation in the hallway.
Whatever the form, which is the component of monitoring, indicating that the project or the assignment is important to you as a manager and you are very interested in its results. It allows you to assess progress and to assist when the unexpected obstacles.
2. Feedback
Feedback is the process of coaching makes the conclusion of its objectives.
During this time, it is importantLine Progress requires no additional resources to meet the timetable, and the sight of children in the project. It 'the key to be able to personalize their experience during this period of debriefing. The manager will be able to play not only the progress of this project, but also what are the tasks ahead, they may be able to judge.
3. Rewards and Consequences
The premiums or the consequences which result or a phase of positive reinforcement or negative,Depending on the outcome and process.
Sure, we want to reward a positive outcome. Rewards can take many forms, but are independent of how it should be timely, specific and relevant to employees. Consequences must be timely and, while we focus on specific, such as the employee can improve. While often give negative feedback is uncomfortable for many managers, on-the-job behavior is influenced by both the circumstances and consequences. IfThere is no disadvantage poor performance, it is difficult for the managers of the bar for one of their subordinates to increase.
This approach has the advantage of simplicity, and – if they are consistently followed – the results for the return, as they try to do more with less. Although it may seem long at first, you create alternatives to review and missed deadlines, and are often much more expensive in time and resources.
Conclusion
After setting expectationsExpectations is important and it is equally important to communicate them. If you have an expectation that has been measured with the parameters to these expectations, you're the judge, to judge the person, but does not communicate to that person, what is the use of such expectations?
Are the expectations of your car. Are the expectations of the people around you. In itself, the expectations, is written correctly, and if below the expectations of others, to communicate properly. Onlybecause we are not clear with expectations, we have high failure rate at the level of society and broken families on a personal level. Although I can not. I can not live up to the level of your expectations, but then I'll know on the brink of bankruptcy.
I look forward to your comments and feedback Have a great time and, yes, Pleaseee Pleaseee take good care of yourself.
Regards,
Hedge Funds Life Hammer